Service Advisor Program Brochures

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Automotive Service Advisor

(Two Weeks/80 Clock Hours)

Tuition: $6,000 (All materials, including our beautifully bound F&I textbook, are incorporated into the tuition.)

  • Classes start monthly
  • Campus located in Scottsdale, AZ
  • Classes run Monday through Friday, 8:30 a.m. to 5:30 p.m.
  • Expert nationwide job placement included in tuition.

Automotive Service Advisor prepares students to handle all the duties and responsibilities inherent in the position. Students will learn how to interact with customers and keep customer satisfaction to its highest levels. In addition to franchised new-car dealerships, there is a growing demand for graduates in the independent service sector.

A good auto service advisor is not only an asset to a dealership or repair center, but also to the customer. Our expert course teaches students the proper forms of communication, from greeting the customer to following up after service. Being able to interpret customer concerns regarding vehicle mechanical problems, discussing maintenance issues and completing work orders are also covered in depth.