How to Train F&I Managers Effectively

Derek Spady entered Automotive Dealership Institute’s finance and insurance program in 2011, seeking a way to move ahead in the auto industry. “I’m learning so much about the business, it’s a life changer,” said Spady. The program, which took just four weeks to complete, taught Spady the basics of dealing with customers and helping them close the deal on their new car. He says that his greatest reward is smiling and shaking their hands to congratulate them on their new car, but the path to get there took concentration and focus.

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