Automotive Finance & Insurance Management Online Program
The program consists of three sections:
1 – Finance and Insurance – Prime,
2 – Laws, Rules and Regulations,
3 – F&I Menu-Presentation Process/Objection Handling and Conversions
Why Choose ADI’s Online Training?
- Work at your own pace
- Learn deal structuring & credit report analysis
- Thorough grounding in legal compliance for greater accountability
- Interactive graphics, forms & formulas for a dynamic learning experience
- Learn menu presentation/objection handling through real-life filmed examples
- Printable textbooks in PDF format
- Instant test results
- Modules may be paused & reviewed for greater comprehension
- Telephone assistance is available
Online Program Introduction
In today’s industry—where success is built upon outstanding customer service and well trained automotive personnel—education is undoubtedly recognized and appreciated as a key component.
To service this need the Automotive Dealership Institute is offering an online program to help individuals or companies bridge the gap of training. This program enables busy professionals to learn or sharpen skills without having to travel or take time off from work.
ADI’s online program is designed to maximize profit with an emphasis on maintaining the highest CSI with complete disclosures. Each section features interactive elements that use multimedia techniques, including filmed examples of real-life situations dealership managers face daily, voiceover, graphics, printable PDF textbooks and hands-on practice.
Section 1: Finance and Insurance – Prime
The F&I Department and The F&I Manager, Interest and Finance Charge Calculations, Credit and Prime Lending, Credit Bureaus, Prime Lending and Loan Process, Dealing with Lenders, Structuring and Placing the Loan, Qualifying/Deal Structuring.
Section 2: Laws, Rules and Regulations
Truth-in-Lending Act, Regulation Z and M, Equal Credit Opportunity Act, Fair Credit Reporting Act, Magnusson-Moss Warranty Act, Used Car Rule, IRS Cash Reporting Rules, USA Patriot Act, Gramm-Leach-Bliley Act, Payment Packing and Disclosures.
Section 3: F&I Menu Selling / Objection Handling
Introduction to Finance Products, F&I Menu Selling Process, F&I Menu Presentation Steps, Overcoming Customer Objections General Objections, Cost Objections and Product Objections, Credit Union Conversions.