F&I Training Center

Free Finance Manager Training

ADI’s F&I Training Center is your source for free basic finance manager training material to help you improve and develop your F&I skills. Be sure to check back often for new material from ADI.

In addition to these resources, take your F&I knowledge and skills to the next level by enrolling in our hands-on F&I Training program taught at our state-of-the-art campus in Scottsdale, Arizona or our online training program!

F&I Integration With Sales

A Finance Department cannot operate alone. To fully realize its income potential, the Finance Department must have an outstanding working relationship with every other department within the dealership. This is accomplished by fostering a professional work environment among all dealership management and support personnel. This, in turn, helps generate sales.  While this cooperation is required […]

F&I Training and Techniques: Rebuttal for “I Don’t See The Value”

In this video, you’ll see an ADI graduate demonstrate how to correctly and appropriately respond to a customer’s concern that they “don’t see the value” in certain aspects of a deal. To learn more about the F&I Training program at ADI, get in touch with our helpful advisers today!

F&I Training and Techniques: Using the Reverse Sale

In this video, an ADI student demonstrates how to use the “reverse sales” technique when educating a customer on the benefits they would receive by purchasing an extended service contract. To learn more about the F&I Training program at ADI, get in touch with our helpful advisers today!

F&I Training and Techniques: Rebuttal for “I Can’t Afford It”

In this video, an ADI student demonstrates how to respond to a customer that says “I can’t afford it”, and explain how what you’re offering makes sense for them financially. To learn more about the F&I Training program at ADI, get in touch with our helpful advisers today!

Path to Prosperity: Understanding Today’s Credit-Challenged Market

The automotive industry is changing.  Profit margins are narrowing as the marketplace becomes increasingly competitive – and complex.  Dealers are trying to find new ways to to sell more cars, minimize costs, develop additional profit centers and offer finance options that will meet consumer demands today and in the coming years.   Change is a […]

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